Booking proceduresThe reservation will be confirmed after verification of availability, transmitting:
- Advance deposit of 30% of the total amount of rooms booked for the entire period.
- active mobile number
Arrivals and departures
- Arrival at the hotel until 6.00 p.m.
- If you arrive at the hotel after 6.00 p.m., please notify the reception. For special needs, please contact us in advance.
- The day of departure the room must be left by 10.00 a.m.
- In case of cancellation of the reservation communicated 20 days before the day of arrival, no penalty will be applied.
- If the reservation is canceled less than 20 days before arrival, the deposit fee will not be refundable and the customer will have to pay an additional compensation equal to the cost of one night.
- Similar temporal restrictions on the possibility of cancellation shall apply in the event of early departure.
- Advance deposit by bank transfer of 30% of the total amount (of rooms booked for the entire period), headed to:
Menzella Francesca – Il Borgo Ritrovato
Banca Popolare dell’Emilia Romagna – Filiale di Montescaglioso
- Balance on departure